LEGAL, PRIVACY & COMPLIANCE HUB

Trust, Compliance & Legal Governance

Transparent legal terms, privacy policies, data processing agreements, and statutory workforce compliance standards governing the JOY PeopleHR platform.

GOVERNANCE FRAMEWORK

Official Policy Documentation

Select any document below to inspect complete clauses, definitions, and operational terms.

DATA PRIVACY & DPDP COMPLIANCE

JOY PeopleHR — Privacy Policy

v1.0•Effective March 2026

Comprehensive privacy disclosures detailing how JOY PeopleHR collects, processes, stores, and safeguards personal and employee workforce data in accordance with Indian data protection laws and zero-trust standards.

Key Inclusions:
Strict tenant-isolated data processing with PostgreSQL Row-Level Security (RLS)
Edge biometric mathematical vector hashing — raw fingerprints/facial images are never uploaded
Privacy-preserving mobile geofencing active strictly during employee check-in/out timestamps
MASTER SAAS SUBSCRIPTION AGREEMENT

JOY PeopleHR — Terms & Conditions

v1.0•Effective March 2026

Master Service Agreement governing organizational access, software licensing, SLA commitments, acceptable usage, billing frameworks, and legal liabilities for JOY PeopleHR.

Key Inclusions:
Non-exclusive enterprise SaaS license for workforce operations and payroll administration
Customer ownership of all organization-generated workforce data and employee records
Enterprise 45-day evaluation refund guarantee for qualifying initial subscriptions
EVALUATION GUARANTEE & CANCELLATIONS

JOY PeopleHR — Refund & Cancellation Policy

v1.0•Effective March 2026

Transparent cancellation guidelines, the 45-day 100% evaluation-period money-back guarantee, refund timelines, and data export procedures for JOY PeopleHR subscriptions.

Key Inclusions:
45-Day 100% Evaluation Period money-back refund guarantee for qualifying new subscriptions
Hassle-free cancellation processing within 7–15 banking business days
Automatic stoppage of subsequent renewals upon approved cancellation
CONTROLLER-PROCESSOR DATA ACCORD

JOY PeopleHR — Data Processing Agreement (DPA)

v1.0•Effective March 2026

Legally binding Controller-to-Processor agreement defining JOY's technical, organizational, and security responsibilities when processing customer employee and workforce data.

Key Inclusions:
Clear separation of Customer as Data Controller / Fiduciary and JOY as Data Processor
Mandatory encryption in transit (TLS 1.3) and at rest (AES-256) across all data clusters
Sub-processor governance with strict confidentiality and security pass-through terms
SECURITY & PRIVACY PILLARS

Built for Enterprise Regulatory Standards

How JOY PeopleHR ensures statutory compliance, data residency, and physical-to-cloud security.

DATA PRIVACY

India DPDP Act Ready

Engineered to satisfy Digital Personal Data Protection (DPDP) principles with explicit consent capture, purpose limitation, and employee grievance redressal mechanisms.

EDGE HARDWARE SECURITY

Zero Raw Biometric Storage

Physical terminals and mobile cameras generate non-reversible mathematical vector hashes at the hardware edge. Raw fingerprint scans and facial images are never stored or uploaded.

ROW-LEVEL SECURITY

PostgreSQL Tenant Isolation (RLS)

Database-enforced Row-Level Security ensures complete physical and logical isolation between customer enterprise organizations, preventing cross-tenant leakage.

DATA SAFEGUARDS

Zero-Trust End-to-End Encryption

Mandatory TLS 1.3 encryption in transit for all API and mobile communications, combined with AES-256 encryption at rest across all database clusters and automated backups.

Joy Corporate Solutions Private Limited

Corporate Headquarters & Grievance Redressal Office

Registered Corporate Office:

No.16, Krishna Complex, Avinashi - Coimbatore Road, Thennampalayam, Arasur, Coimbatore, Tamil Nadu 641407, India.

Jurisdiction: Coimbatore, Tamil Nadu, India

Official Contact Channels:
General Contact:contact@joypeoplehr.com
Support & Policies:support@joypeoplehr.com
Phone Helpline:📞 +91 99443 99088